Plasequip values your privacy as much as the quality of our equipment. This Privacy Policy describes how we collect, use, protect, and store the information you provide when you use our website or services. Whenever you submit a contact or quote request, we may collect your contact details—such as your name, email address, phone number, and address—which we use exclusively to respond to your technical requests, process orders, or schedule installations. In addition, when you browse our site, our system may record browsing data (IP address, browser type, pages visited, cookies, and session identifiers) to continuously improve your experience, optimize content and functionality, and ensure the security and performance of the site.

We also use this data to send you communications about products, news, and offers, but only if you have given your explicit consent; we include an unsubscribe link in all newsletters so that you can withdraw your consent at any time. Your data is stored on secure servers, protected by end-to-end encryption and strict access controls, and we only share it with strictly necessary partners—for example, carriers or installation teams—to fulfill your requests. Under no circumstances do we sell your data to third parties for commercial purposes without your prior authorization.

We only keep your info for as long as we need it for the reasons we collected it or to follow the law. If you want us to delete it, you can ask us to forget about you anytime. In addition, under the General Data Protection Regulation (GDPR), you have the right to access your data, rectify incorrect or incomplete information, request deletion, limit or oppose processing, request data portability, or revoke your consent. For any of these requests, simply send an email to geral@plasequip.pt and we will respond promptly.